Shopping Guide

how to order

  1. Select the type on the product page and click the "Add to Cart" button.
  2. Check the contents of your cart, including product type and quantity.
  3. When you have finished shopping, click the "Proceed to checkout" button.
  4. Enter the required information and click the "Proceed to shipping method selection" button. *Shipping charges and taxes have not been added at this point.
  5. Confirm your order details, shipping charges, and taxes, then click the "Proceed to Payment" button. If shipping charges apply, the shipping charges will be quoted excluding tax.
  6. Enter your credit card information.
    *Not required if you wish to pay by credit card.
    [Input details] Select the card number, card holder, expiration date, month/year, security code (3-digit code on the back *4-digit code on the front for American Express), and billing address. *If you check the "Save information for next purchase" checkbox and enter your mobile phone number, you will be able to enter your mobile phone number the next time you check out at this ONLINE STORE or other stores offering Shop Pay. can be omitted. By saving your information and completing your order, you agree to Shop Pay's Terms of Use and Privacy Policy.
  7. Click the "Pay Now" button. Your order is now complete.
  8. Your order details will be automatically sent to your registered email address immediately after your order is completed. If you do not receive the email, please contact us directly at , as the email may not have been delivered due to a typo in your email address or a system error.
  9. Once shipping is complete, we will send you a shipping completion email.
  10. The product will arrive within 2 to 7 days after payment.

Payment method

[Available payment services]: PayPal / Bank Deposit ( cash on delivery) / Cash on Delivery (prepaid bank transfer) / Apple Pay / Google Pay (only available if you have registered the credit card company listed above) / Convenience store payment (Pay in advance)

About returns/exchanges

・If the product is damaged or different from what you ordered, please contact us via email at within 7 days of receiving the product. We will immediately return or exchange the item. (In this case, our store will bear the shipping costs.)
・Please note that we will not be able to accept returns or exchanges after 7 days have passed after receiving the product, even if it is unopened.
・Please be sure to contact us once when making a return. Please note that if the item is returned without contacting us, we will not be able to accept a return or exchange. There may be stains or tears on the package at the time of arrival. Please note that we cannot accept returns due to package damage unrelated to the quality of the product itself.
・If you would like to return an item for reasons other than product damage, please email within 7 days of receiving the item. We will guide you through the return procedure. In this case, the customer will be responsible for the return shipping costs.

About inventory

Because we share inventory with physical stores, the number of items in stock changes from time to time. Therefore, the product you ordered may be out of stock. In that case, we will contact you again via email regarding the stock status.

About the product

・Product specifications, prices, designs, etc. are subject to change without notice. Also, please note that we may stop handling the product due to circumstances.
- Product size and color may vary slightly due to manufacturing reasons or differences in manufacturing lots.
-Depending on your browser, computer environment, etc., the color and texture of the photo and the actual product may look different.
・Products that use natural materials such as natural wood may have individual differences in texture. You cannot choose.

about shipping cost

Hokkaido, Kyushu 990 yen, Okinawa/Remote Islands 1650 yen, Others 660 yen Free shipping for purchases over 10,000 yen.